I was really hoping that I’d be able to write a rave review about this “great” new thing I found (Hungryroot), but alas… it was not to be. Or, at the very least, it’s sort of hit or miss.
TL;DR: Mixed bag. Some of the food is good, but there are shipping issues that could mean what you get isn’t fresh (or even edible). It’s a little pricy as well.
I was excited because, though I’ve looked at other meal shipment offerings, with this one most of the recipes were well within my calorie range, and they were relatively healthy (vegan and gluten-free even… which doesn’t necessarily matter to me, but might to some). I ordered and waited – it took 2 weeks for my first shipment to be delivered. Which that part is fine, it was the delivery itself that was the problem.
So… it’s summer time and it’s been a bit hot this week. Plenty of 90+ degree days. I started to get a bit antsy as the day wore on and by 6p actually was calling FedEx to see if they could give me some sort of assurances as to my box actually getting to me. It will be there soon, we promise. Yeah, but what condition will it be in? Inquiring minds want to know!
About 6:40p, my doorbell rings. YAY FedEx!!!
When I picked the box up off the porch (driver was already hauling ass down the driveway) it was pretty warm to the touch. Bad sign. When I opened it – the box was lined with some sort of insulation material (not like actual styrofoam or anything that might have actually done a better job of retaining the cold, but sort of loose wrap material) and there was a fully melted ice pack on the top.
It was slightly cool to the touch, but only marginally so. There was a piece of cardboard under that, and then the food packs. The very top ones, that were directly under the ice pack, were well… not cold, but not quite warm – possibly edible, but who’d want to risk it? As I dug deeper into the box, the food packs got warmer and warmer, and even though there was another ice pack at the bottom of the pile (also fully melted), that was was actually warm and all the food packs on that level were also warm to the touch. Not sure what the box was sitting on the in the truck, but you’d almost think it had been sitting on a heater.Ā In any case, I certainly didn’t feel comfortable enough to attempt to eat any of it. Which is really sad, because I was totally looking forward to it.
I guess I’m just frustrated about the whole thing though. Their FAQ stated that there was enough ice to keep the boxes fresh for 2 days, but like, it was shipped out Monday night at about 11p and then not delivered to me until Wednesday after 6:30p. And while, technically, that’s not a full 48 hours, in the summer heat, the way it was packed just doesn’t hold up that long. Also, the box said “keep refrigerated” but FedEx trucks don’t have that ability. So if they were counting on FedEx to keep it cool in transit as well, that’s definitely not going to happen.
Anyhoo… totally disappointed. š¦
UPDATE:
So, they credited me the cost of the original box and I agreed to try one more shipment. Still not super-impressed with their shipping. This one, again. left Monday (around 10:40a) and was not delivered until Wednesday evening (it says around 4:45p, but it was later than that – not that the delivery guy bothered to even ring the doorbell this time). Either way, still way longer than the 2 days that everything is supposed to stay fresh for.Ā At least thisĀ time everything was still mostly cold (or at least not warm), probably because the weather’s been a bit cooler, so I’m going to eat it and see how it goes.
I started with the broccoli rice and added the Thai peanut sauce, and a container of Italian Herb Chickpea Medley. I had to add extra curry powder to the peanut sauce – it wasn’t bad, but it didn’t really taste like any peanut sauce I’ve ever had before. The chickpea stuff was pretty darn tasty though. So there is that. XD Also the Black Bean Brownie Batter is YUM!!
I debating whether or not to cancel. I mean, I like the idea of getting more veggies in my diet, especially since I’m really bad at eating them most days. But, if I’m going to have to worry about shipping issues every week, that’s a major deterrent. The other is that I already struggle with getting enough protein, and given that all of this is vegan, it’s definitely not going to help.
Decisions… decisions…